Blue Crossing Products

Blue Crossing has created a sophisticated portfolio of integrated workflow modules that mirror a company’s internal departments and operations. Integration allows you to work inside a given module and have any changes you make automatically update and affect other related modules and workflows. 

Blue Crossing developed and continuously improves these tools as a managed subscription service over the Internet. Access your choice of applications via any web browser, anywhere. No additional investment in hardware or software or technicians to install and maintain them.

You can automatically web-enable your company if you choose to operationalize your business around these tools. Currently, Blue Crossing modules include:

• Tracking and Management of Technology Assets
  Reduce purchases by using what you already own. The attributes you collect for individual assets link them to other things that matter -- the depreciation schedule, manufacturer, part number, rev number, location and dozens of others including your own customized associations.
  
  
• Online Purchasing
  Facilitate channel transactions or asset acquisition and maintain complete records for sales and budget reports. The tool supports multiple customers and suppliers. Set pricing levels based on login, customize shopping carts and pre-configure bundles and commonly ordered systems.
  
  
• Managed Warehouse Program
  Transfer assets and equipment to and from multiple warehouses and between physical locations. Supplement asset tracking with shipping, storage and refurb.
  
  
• Project Management
  Streamline planning by creating and cataloging processes using surveys and templates. Visually monitor the progress of each project against tasks and milestones. Provide a central place for collaboration and communication among all project contributors.
  
  
• Location Management
  "Virtually tour" a location, identifying critical assets and relevant workflows. Document and photo storage contribute to the feeling that you're able to "walk" the facility.
  
  
• Service Ticketing
  Apply this no-nonsense work order and dispatch tool internally to communicate with approved vendors and services, maintaining records for audit and other purposes. Employ this tool externally to formalize service relationships and record information that can be converted to an invoice.
  
  
• Telco and Data Circuit Tracking
  Identify, inventory and maintain voice and data circuit information in a searchable database. Capture, retrieve and report specifics by customer, carrier, location, telephone number and more. Eliminate unused capacity and consolidate volume driven contracts.
  
  
• Contractor/Workforce Management
  Build a searchable database of trusted contractors and service providers. Document, archive and retrieve contractor/workforce information by geographic area, skill set, rate structure and more.  Know hourly rates, trip charge fees, holiday rates and emergency rates in advance. Catalog vendors' levels of insurance, number and certifications of technicians and geographic areas served. Rate performance on criteria you establish.
  
  
• Online Training
  Deliver custom interactive audiovisual training online to your staff, channel or customers. Monitor usage by login.
  
  
• Reporting
  Generates custom reports for individual and collective activities generated through Blue Crossing tools.
  
  
• Cell Phone Management
  Maintain records of devices and usage contracts for mobile phones and voice-enabled PDAs assigned to employees. Identify cost savings and set usage policies among multiple carriers.
  
  
• Document Management
  Maintain important documents in an indexed searchable database for secure easy web access. Create employee, contract, policy, process, marketing and training libraries. Provide access to technical information, product manuals and software updates.

These tools have been tested for years in tough, everyday use by some of the world's largest corporations. Blue Crossing manages asset records, service requests and project data for a major insurance company with more than 14,000 individual locations. An Internet service provider has used Blue Crossing applications to interface with and market through hundreds of resellers.

A major telecommunications supplier makes Blue Crossing project and asset management tools available to their customers under their own brand. They've even extended Blue Crossing's modules to create a complete intranet that interactively supports a reenergized rewards-for-performance corporate culture.

Home | Technology | Services | Contact Information